If you need to return any products that are not what you ordered, please do so within 14 calendar days of receipt and we will either replace the product or refund your payment. Returned products must be in their original packaging and in an unused condition. Products will not be refunded without the original receipt of proof of purchase. You will pay the return postage on the unsuitable product and postage & packaging if any replacement products are sent. This does not affect your statutory rights.
Faulty goods/our mistakes
Please contact us if you have received any damaged, faulty or incorrect products.
tel: 0114 275 7487
Mon-Fri 8.00 a.m. to 5.00 p.m. Sat 8.00 a.m. to Noon.