Returns and Refunds
Returns
Unsuitable Products
If you need to return any products, please do so within 14 calendar days of receipt and we will either replace the product or refund your payment. Returned products must be in their original packaging and in an unused condition. Products will not be refunded without the original receipt of proof of purchase. You will pay the return postage on the unsuitable product and postage & packaging if any replacement products are sent. This does not affect your statutory rights.
Faulty goods/our mistakes
Please contact us if you have received any damaged, faulty or incorrect products.
William Turner Master Cutlers
Freepost 756
Sheffield
S11 8WW
tel: 0114 275 7487
email: info@williamturnersheffield.com
Mon-Fri 8.00 a.m. to 5.00 p.m. Sat 8.00 a.m. to Noon.
A Slightly Different solution
